Figo Pet Insurance offers complete pet insurance coverage. The policy includes the option to select from one of three annual benefit options, Essential, Preferred, and Ultimate. Optional wellness programs can be selected to provide regular vaccinations and bloodwork. Figo provides a mobile app called "Pet Cloud" that allows you to monitor your pet's health for a small monthly fee. Access a range of features via the app including a view of your pet's medical records, emergency care advice and reminders about upcoming appointments.
The online application for Figo pet insurance is required. In order to enroll in Figo pet insurance, you will need to fill out an online application. Optionally, you can pay an upfront deductible to reduce your premium. The deductible can be waived with a vet's form. Figo also has a 30-day money back promise. This means that you have 30 days to file a complaint and get reimbursement.
There are no limits to how many claims you may file. However, Figo does require the visit of a licensed veterinarian. You must also upload any medical records. Your claim will be processed by the insurer within three business days. Most claims can be settled in under three business days.
Figo has been made available in all 50 States. Depending on which plan they choose, customers can choose between a $100 or $1,500 deductible. This deductible is reduced by $50 for every year your pet has been insured without a claim. Figo also offers a 5% discount for multiple animals. However, if your pet is under eight weeks old when you purchase a policy, it isn't covered.
Figo also offers a GPS pet collar, which allows you to track your pet. It's ideal for pets that roam. If your pet is stolen, Figo will cover the cost of boarding fees and third-party property damage up to $10,000 per policy.
Figo policies cover major injuries and illnesses. They also include hospitalizations, emergency care, and specialized treatment. They also cover veterinarian exams, and non-routine dental care. Some plans can be paired with an extra package, which covers third party property damage up to 10,000.
Figo also covers hereditary conditions. The website of Figo describes hereditary diseases as conditions passed on from a cat or dog's genes. However, customer service can confirm that your pet qualifies. Figo doesn't have an upper age limit, but most insurance companies have restrictions for new policies.
Figo provides 24/7 live vet chat. The company offers an electronic filing and tracking system, so it's easy to submit claims. Through the app, users can access a list with recommended pet-friendly spots.
Users love the Figo Pet Cloud app. The app lets you communicate with a live veterinarian and allows you to choose from several reimbursement rates. You can also get urgent care advice through the app. You can use the app for submitting a claim to the company electronically.